Frequently Asked Questions
Everything you need to know about shopping at Alfreshco.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental United States. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to follow your package's progress in real-time.
Do you offer international shipping?
Yes, Alfreshco ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I ensure I am choosing the right size or product?
Each product page includes a detailed size guide and specification list. If you are still unsure, our customer service team is available via live chat to provide personalized recommendations.